We understand that things come up and sometimes people must cancel their workshop reservation. Please help us continue to offer rich and engaging workshop experiences at the most affordable costs possible, by reading and adhering to our cancellation, refund, and transfer policies.
Main Street Arts reserves the right to cancel a class or workshop if enrollment minimums are not met or if there is an emergency which requires us to do so. In the event Main Street Arts needs to cancel, workshop participants will be notified via email within 48 hours of the expected start time. If an emergency the day of the workshop forces a cancellation, all workshop participants will be notified by phone. In the event of a workshop cancellation by Main Street Arts, a full refund will be given or the student will have the option to transfer to another class if there is availability.
Refund requests must be made via email, by phone, or in person no later than 7 days from the workshop date for a full refund. 50 percent of the workshop fee will be refunded for requests made 6-4 days prior to a workshop. Refund requests made 3 days or less prior to a workshop will not be issued. Missed classes are non-refundable.
If you would like to transfer your workshop reservation to a different workshop offered at Main Street Arts or transfer your reservation to another person, you must do so prior to 7 days from the workshop date. Please call us at 315-462-0210 to do so.